Main features in this module allows management and analysis of jobs and timesheets for multiple members of staff.

 

New for 2016

  • Customer Service portal – members of the public can report problems and make complaints via the Council’s website
  • Timesheet App – staff can access jobs and record timesheets using a mobile phone or tablet on the go

Main features

  • Manage outstanding and completed jobs
  • Time recording includes date, client or division, activity, items supplied and time completed
  • Allows sub jobs and recording of time against jobs/sub jobs
  • Create templates of activities for members of staff
  • Individual members of staff can record their own work details
  • Units of time as small as 1 minute can be recorded
  • Record invoice number and maintain details of invoices against time spent
  • Flexible Reports for jobs, time spent, activities, staff, clients, divisions all available
  • Summary and detailed version of reports available for different purposes
  • Management Reports also available
  • Print blank time sheets for manual completion
  • Tag times to exclude them from future reports ie having previously been reported or invoiced
  • Report on the annual salary costs of activities
  • Integrates with AdvantEDGE Facilities
  • Staff rosters are automatically recorded in time sheets

Click Here to download an information sheet on AdvantEDGE Customer Service (Clarity)

Read about our Facilities module

Back to products

Get in touch

Have a question? Use the enquiry form below to get in contact with Edge IT & one of our team will aim to assist you:

Please leave this field empty.