(3) Microsoft Remote Desktop Protocol (RDP)

Check which version of RDP is currently supported on your computer as follows:

– Click Start button or press Windows key on keyboard
– Select Run, type mstsc and click OK
– Top left hand corner of the Remote Desktop Connection window, click the computer icon
– Select About and the protocol version is stated in the last line of the window

Compare that version against the minimum version of RDP required for your release of Windows, see below, and if necesary click on the appropriate link to update the version:

Windows 8, 2012 RDP 8.0 Windows XP SP2 RDP 6.1
Windows 7, 8.1, 2008 R2, 2012 R2 RDP 8.1 Windows XP SP3, Vista, 2003, 2008 RDP 7.0

Please note:
(i) Windows 7, must be updated to RDP 8.1 otherwise applications opening slowly or intermittently
(ii) RDP 6.1 works but you will need to enter your username & password EVERY time you open an application

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