The security alert reported yesterday on international news for the SolarWinds ORION platform does not affect the SolarWinds RMM (Remote Management and Monitoring) platform and Sentinel One used by EDGE to provide IT support. The attack in March and June was targeted at the United States Government who are now co-ordinating the appropriate response which […]
Blog
Only Way Forward is Paperless
With COVID-19 there is a profound need for paperless administration, helping keep staff safe by facilitating social distancing, home working and empowering Councils. Unlike the last pandemic in 1918 we have the technology in 2020 to make paperless administration a practical proposition for every Local Council, no matter how small or how challenging IT is […]
Flexible Working during the Pandemic
Is remote working going to be part of the new norm for the foreseeable future? It protects our environment by reducing the need to travel and it gives us all a better work-life balance whilst providing the necessary information at our fingertips. The pandemic has forced all of us to re-evaluate our working practices and […]
AdvantEDGE Finance – Free Training Session Offer
Firstly, I hope you and your staff are all safe and well. During the lockdown EDGE IT have continued to provide full support and assistance to in all areas: AdvantEDGE, Epitaph and IT Support. We have been successfully utilising Microsoft Teams for our online training sessions and had great feedback from attendees, as well as […]
Staying Safe and Epitaph
The team at EDGE appreciate the challenges that you are facing on the front line, and we are doing whatever we can to support you during the COVID-19 pandemic. As Epitaph is cloud based software, our clients have been able to continue administering their crematoria and cemeteries as normal, from wherever and whenever they need […]
Service Manager – Utilise Free of Charge for Covid-19 Helpline
During this difficult and challenging time, we have been looking at ways to assist our customers with the new issues that they are now faced with. We have been able to successfully adapt our Service Manager module to allow your council to manage and track calls and requests from residents and to assign to volunteers. […]
EDGE IT Office – Covid-19 Update
We hope you are all keeping indoors and safe. Just a very quick message to reassure you that : 1. We are all working from home and have been for 2 weeks, so we are able to help you without any of our staff taking a risk. We are in close touch with each other […]
Finance End of Year Preparation – Week 4 of 8
Most of you will now know that PK Littlejohn’s have deferred the sending out of the AGAR until they have more clarity from central Government. At this time the Government has not changed the timetable for Town and Parish Councils, so it is important that we carry on as normal at this time. Here at […]
Working from home during COVID-19 outbreak, use Microsoft Teams for £0
Whilst many of us are working from home for the foreseeable future, you can use Microsoft Teams to chat, video call and collaborate with your colleagues. Here at EDGE IT, we use Microsoft Teams, and we have now dispersed our staff to work from home from Monday 16th March. We will be answering calls as […]
Setting up EDGE IT RemoteApps on Android and Apple – Update
Due to recent updates with the RD Client application we have published a new set of instructions to allow you to access EDGE IT RemoteApps from your Mac, Android or Apple device. A full step by step guide on how to install and configure the application can be found by clicking the following link: Setting […]