With COVID-19 there is a profound need for paperless administration, helping keep staff safe by facilitating social distancing, home working and empowering Councils. Unlike the last pandemic in 1918 we have the technology in 2020 to make paperless administration a practical proposition for every Local Council, no matter how small or how challenging IT is […]
Blog
Flexible Working during the Pandemic
Is remote working going to be part of the new norm for the foreseeable future? It protects our environment by reducing the need to travel and it gives us all a better work-life balance whilst providing the necessary information at our fingertips. The pandemic has forced all of us to re-evaluate our working practices and […]
Staying Safe and Epitaph
The team at EDGE appreciate the challenges that you are facing on the front line, and we are doing whatever we can to support you during the COVID-19 pandemic. As Epitaph is cloud based software, our clients have been able to continue administering their crematoria and cemeteries as normal, from wherever and whenever they need […]
GDPR Compliance by Using the Cloud
How can the Cloud help with GDPR? By moving emails, documents and applications into a Cloud service in the UK or EU you can simplify the compliance process for GDPR. The Councils remains the data controller and your Cloud provider assumes some of the responsibilities of data processor on behalf of the Council. Primarily the […]
Improving Services by using the Cloud
How can the Cloud improve your services? The Cloud provides the opportunity for Local Councils to provide more innovative services, because Cloud based applications can power website pages and mobile phone apps. Examples include the following that are accessible 24×7 and support officers during busy working hours as well as during evenings and weekends: • […]
21st Century Council Office
Do you have IT problems? Does the IT not meet your needs? Do you need an IT strategy? If the answer is yes to any of these 3 questions, then this article will hopefully guide you. Cloud or Traditional onsite IT? Reliable, superfast broadband is revolutionising the information and communications technology (ICT) used by Local […]
AdvantEDGE Finance – Free Training Session Offer
Firstly, I hope you and your staff are all safe and well. During the lockdown EDGE IT have continued to provide full support and assistance to in all areas: AdvantEDGE, Epitaph and IT Support. We have been successfully utilising Microsoft Teams for our online training sessions and had great feedback from attendees, as well as […]
Service Manager – Utilise Free of Charge for Covid-19 Helpline
During this difficult and challenging time, we have been looking at ways to assist our customers with the new issues that they are now faced with. We have been able to successfully adapt our Service Manager module to allow your council to manage and track calls and requests from residents and to assign to volunteers. […]
EDGE IT Office – Covid-19 Update
We hope you are all keeping indoors and safe. Just a very quick message to reassure you that : 1. We are all working from home and have been for 2 weeks, so we are able to help you without any of our staff taking a risk. We are in close touch with each other […]
Finance End of Year Preparation – Week 4 of 8
Most of you will now know that PK Littlejohn’s have deferred the sending out of the AGAR until they have more clarity from central Government. At this time the Government has not changed the timetable for Town and Parish Councils, so it is important that we carry on as normal at this time. Here at […]