The current status of the software as a service is:
|Data centre that is operational||Normal|
|Microsoft Remote Desktop Services||Normal|
|Web portals and mobile apps||Normal|
|Maintenance is scheduled as follows:|
|Type of Maintenance||Period||Comment|
|Weekly||05:00 to 05:30||Thursday|
|The outages in the last 30 days are as follows:|
|Type of Outage||Period||Comment|
09:30 to 10:00
|Sunday||Microsoft Connection Broker issue.|
17:55 to 18:35
|Sunday||0.4% packet loss. No problem since 18:35.
Internet service provider (ISP) have detected problem and are working on a solution as below:
24/12/19 09:40 ISP confirmed that problem resolved.