The current status of the software as a service is:
| Service Component | Status | Comment | |
| Data centre that is operational | Normal | ||
| Internet Connections | Normal | ||
| Microsoft Remote Desktop Services | Normal | ||
| Web portals and mobile apps | Normal | ||
| AdvantEDGE software | Normal | ||
| Epitaph software | Normal | ||
| Maintenance is scheduled as follows: | |||
| Type of Maintenance | Period | Comment | |
| Weekly | 05:00 to 05:30 | Thursday | |
| Scheduled | Non planned | ||
| The outages in the last 30 days are as follows: | |||
| Type of Outage | Period | Comment | |
| Unexpected | 29/12/19 09:30 to 10:00 |
Sunday | Microsoft Connection Broker issue. |
| Unexpected | 22/12/19 17:55 to 18:35 |
Sunday | 0.4% packet loss. No problem since 18:35. Internet service provider (ISP) have detected problem and are working on a solution as below: 24/12/19 09:40 ISP confirmed that problem resolved. |