The current status of the software as a service is:
Service Component | Status | Comment | |
Data centre | Normal | Currently EDGE data centre in Coventry | |
Internet Connections | Normal | ||
Microsoft Remote Desktop Services | Normal | ||
Web portals and mobile apps | Normal | ||
AdvantEDGE software | Normal | ||
Epitaph software | Normal | ||
Type of Maintenance | Period | Comment | |
Daily | 00:40 to 00:55 | Daily | EDGE IT RemoteApps unavailable whilst Microsoft Remote Desktop Service servers rebooted. |
Daily | 01:00 to 06:00 | Daily | AdvantEDGE and Epitaph updates released. Users logged on will not receive updates. |
Weekly | 04:45 to 05:30 | Thursday | Servers are updated and rebooted on a 4 week rotation, so different servers rebooted each week. |
The outages in the last 30 days are as follows: | |||
Type of Outage | Period | Comment | |
Scheduled | 09:50 to 10:00 | Sunday | Primary host server rebooted. |