This module provides clarity for your services by enabling the management & analysis of jobs and timesheets for multiple members of staff.

New for 2018

  • Customer Service portal – members of the public can report problems and make complaints via the Council’s website
  • Timesheet App – staff can access jobs and record timesheets using a mobile phone or tablet on the go

Main features

  • Manage outstanding and completed jobs
  • Time recording includes date, client or division, activity, items supplied and time completed
  • Allows sub jobs and recording of time against jobs/sub jobs
  • Create templates of activities for members of staff
  • Individual members of staff can record their own work details
  • Units of time as small as 1 minute can be recorded
  • Record invoice number and maintain details of invoices against time spent
  • Flexible Reports for jobs, time spent, activities, staff, clients, divisions all available
  • Summary and detailed version of reports available for different purposes
  • Management Reports also available
  • Print blank time sheets for manual completion
  • Tag times to exclude them from future reports i.e having previously been reported or invoiced
  • Report on the annual salary costs of activities
  • Integrates with AdvantEDGE Facilities
  • Staff rosters are automatically recorded in time sheets

Click Here to download an information sheet on AdvantEDGE Service Manager

Read about our Facilities module

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